Event Details
Related Links
Know Before You Go
Doors Open: 6:30pm — Showtime: 7:30pm
Mobile Tickets
Please make sure to have your tickets downloaded and placed in your Apple Wallet or Google Pay and ready to scan before entering the venue.
If you have Paper Tickets please have them out and ready to scan upon entering the facility.
Can't find them? Please login to your account at www.themonument.live/myacccount from your mobile device using the email used to purchase tickets.
If you need additional assistance please visit Mobile Help
themonument.live/mobilehelp
Bag Policy
CLEAR BAG ONLY EVENT
Guests may enter the building with a clear one (1) gallon zipper lock type bag or a clear stadium bag that is not larger than 12" x 12" x 6".
There will be no exceptions.
Examples of accepted bags please visit HERE
Prohibited Items
We will be using walk-thru metal detectors at the request of the promoter.
With additional handheld wand detectors to be used as a secondary form of security.
If you are uncomfortable with using the walk thru metal detector please notify a staff member.
PROHIBITED ITEMS for this event are:
- Bags larger than 12"x12"x6" or non-clear bags
- This includes: Large Purses, Backpacks of any kind, Camera Cases, Diaper Bags, Oversized Tote Bags, Clutches And Fanny Packs.
- Weapons, including pocket knives
- Umbrellas
- Selfie sticks
- Video Cameras, Professional Cameras, IPads
- Binocular Cases
- Outside Food/Beverage and Empty Plastic Water Bottles
Re-Entry will not be allowed 30 minutes prior to the event ending. Guests choosing to exit the arena during that time will not be allowed Re-Entry.
Cash Accepted
We accept various forms of payment throughout our facility.
This includes Cash, credit/debit, and Apple/Google Pay.
Merch Location
Merchandise is available for this event and can be found in the following location:
Theatre Lobby
No Smoking
The Monument is a non-smoking venue.
Smoking or vaping of any kind is prohibited. There are no indoor smoking areas available for guests to use during events.
Parking
Free Parking Available
Lots E1 -E5
Lots A1 - A3
Lots B1-B2
Accessible Parking
Available with an ADA permit on a first come first serve basis.
Lots B1-B2
Lots E1-E2
Lot E4
Parking map available HERE
Directions to The Monument can be found HERE
Seat Locations
Each ticket will have a row and a seat number. Please continue into the theatre to find your seat.
Balcony section can be accessed using the stairs or elevator on the South end of the theatre lobby.
For a map of Theatre Lobby please visit HERE
Guest Services
Our guest services desk is located on the Main Concourse and can assist you with lost and found, directions, wheel chair use, and sensory room access.
Any of The Monument Team Members are here to assist you during the event, please don't hesitate to ask.
Bluepeak Ticket Offices
For ticketing assistance during events please visit the following tickets offices:
Open at 10:00am
Ticket office A
All Bluepeak Ticket Offices will close 10 minutes after the start of the show.
Report an Issue
Your safety and enjoyment of the event is our top priority!
If you notice anything unusual, suspicious, concerning, or have an issue during the event, please don't hesitate to report it immediately.
How to report a problem:
Find the nearest team member of The Monument in a Team Member uniform.
Report the issue at the Guest Services Desk.
Send a message on Facebook to @TheMonumentRC
Email us at info@themonument.live
Call Us 605.394.4115
CLEAR BAG ONLY
CLEAR BAG POLICY IN EFFECT: Guests may enter the building with a clear one (1) gallon zipper lock type bag or a clear stadium bag that is not larger than 12" x 12" x 6". There will be no exceptions. Please review the list of accepted bags HERE
Metal Detectors will be used during this event.
Service Fees
Prices are those paid online. Fees are less at the box office when purchasing in person. It does not reflect service & handling fees if purchasing by phone or online.
Order Limitations
Orders or combinations of orders by the same person, account, address and/or credit card in excess of order limitations for one event, may be cancelled without notice. This includes tickets ordered through presales. Service charges or other fees associated with costs incurred by the building may be retained. When placing an order, please use your existing account and do not create a new account to ensure that your ticket purchases are linked to your one and only account, as to not have the accounts flagged as a fraudulent account.
