Privacy Policy

Your privacy is important to us. This Privacy Policy governs the practices of The Monument, including the Arena(s), Convention Center, and Fine Arts Theatre (the operators of The Monument is committed to undertaking reasonable measures to protect the privacy and security of all of the personal information that is provided to us. Please read the following description of our policies and practices regarding your personal information.

By using our Services, you acknowledge that we will use your information in the United States and any other country where we operate. Please be aware that the privacy laws and standards in certain countries, including the rights of authorities to access your personal information, may differ from those that apply in the country in which you reside. We will transfer personal information only to these countries to which we are permitted by law to transfer personal information, and we will take steps to ensure that your personal information continues to enjoy appropriate protections. As our business evolves, this Policy may change, so check back to this page periodically to make sure you understand how your personal information will be treated.



The Monument and their agents and representatives collect personal information in a number of circumstances. For example, when you visit we may collect personal information from you such as name, home address, e-mail address, age, phone number used to call customer service and credit card information for purposes such as events and contests; unique identifiers, such as your user ID or user password; registrations for our newsletter, video highlights and video offerings, chat room and bulletin board; participation in other promotions and interactive online activities; and IP addresses and click-stream data.

As is the case with many websites, our servers automatically collect your IP address when you visit our site, and we may associate that with your domain name or that of your Internet access provider. We may also capture certain “clickstream data” pertaining to your site usage. Clickstream data includes, for example, information about your computer or device, web browser and operating system and their settings, the referring page that linked you to The Monument, the pages, content or ads you see or click on during your visit and when and for how long you do so, items you download, the next website you visit when you leave The Monument, and any search terms you have entered on The Monument or a referral site.



We may use your personal information such as your name, home address and e-mail address to send marketing communications to you. We may use other personal information you provide, such as your favorite player, to send you particular communications that we believe will be of interest to you. We may also share personal information amongst The Monument for this same purpose. While most of our fans appreciate receiving marketing communications and having their personal information available to us, we respect the right of each fan to control how his or her personal information is used. If you do not wish to receive marketing communications from us, you can opt out when the personal information is collected or by following the opt out instructions contained in the marketing communications you receive from us. Additionally, you can opt not to receive information from The Monument by emailing

We may also use your personal information such as your name, home address and e-mail address to send you offers from our marketing partners and other business partners, and we may share such personal information with certain of these partners so that they may send you offers directly, if you have opted to receive information from such partners.

If you have opted not to receive communications from us, we may share that information with third parties who send communications relating to our products or services to ensure that you do not receive those communications.

Personal information may be used or disclosed among The Monument for internal audit, management, billing or administrative purposes.



We do provide personal information to agents who perform services for us or supply goods (such as fulfillment companies). These agents are contractually prohibited from using the personal information for any purposes other than as directed by The Monument, subject to requirements in relevant jurisdictions, including foreign jurisdictions, applicable to those organizations. For example, we may employ other companies and individuals to perform functions on our behalf.

We may also employ other companies (including Market Researchers) and individuals to perform functions such as fulfilling orders, customizing products, delivering packages, sending postal mail and e-mail, analyzing data, providing marketing assistance, performing credit checks and approvals, detecting fraudulent orders, processing credit card payments, collecting on delinquent accounts and providing customer service, and we may share your personal information with these companies and individuals.

We may share your information with our co-sponsor(s) if we obtain your information in connection with a contest, sweepstakes, offering, or other promotional activity that is jointly offered by us and any third parties, unless you instruct us not to by following the instructions in the Opt-in and Opt-out section below.

We may use third-party advertising companies to serve ads when you visit our site or to serve our ads on third-party Web sites. These companies may use information about your visits to this and other Web sites, the region of the country or world where your IP address indicates you are located, as well as other information about you in order to provide advertisements about goods and services of interest to you. These advertisements may appear on this site and on other Web sites. These companies may employ cookies, clear GIFs and other tracking technologies to cause relevant ads to be displayed to you. We encourage you to read these businesses’ privacy policies to learn about how they treat your information.

In addition, we may use information automatically collected from you, including the telephone number used to call customer service and information collected through cookies, for uses such as customer service and detection of fraudulent orders.

We may also use aggregated, non-personally identifying information collected from you to improve our marketing and promotional efforts, to analyze site usage, improve our content and product offerings, and generally to improve the website and better tailor it to meet your needs.

Personal information may be used by The Monument and disclosed to parties connected with the contemplated or actual financing, securitization, insuring, sale, assignment or other disposal of all or part of The Monument or our activities or assets, including for the purpose of permitting such parties to determine whether to proceed or continue with such transaction and to fulfill reporting, inspection or audit requirements or obligations to such parties.

We also use personal information for: maintaining records for reasonable periods, and generally managing and administering our activities; meeting legal, regulatory, insurance, security and processing requirements; and otherwise with consent or as permitted or required by law.



From time to time, we may place a “cookie” on your computer. Our third party service providers and ad servers may use cookies as well. A cookie is a file written to your computer’s hard drive that records certain technical information about your Internet usage, such as your IP address, computer and connection information such as browser type and version, operating system and platform and domain name. If you submit personal information to our web site (such as your name, interests or preferences), we may use cookies to keep track of such information so that you will not need to reenter this information during subsequent visits. We use cookies to enable features such contest administration and for other internal site administration purposes. In addition, our ad servers may use non-personally identifiable information about your visits to this and other web sites to customize delivery of advertisements to this and other web sites. You may set your Internet browser preferences to notify you when you receive a cookie or decline acceptance of cookies. If you decline acceptance of cookies, however, you may experience less than optimal performance of our web site.

Web servers operated by us, and by third party service providers and advertisers, may automatically collect non-personal information about which pages you visit, as well as your IP address or domain name. We may use this information for various purposes, such as tailoring our web site content, targeting promotional messages, and assessing the amount of traffic to various parts of our web site. We may also provide this information on an aggregated, anonymous basis to our marketing partners and/or advertisers.



The Monument uses a variety of technical methods for tracking purposes, including Web beacons. Web beacons are small pieces of data that are embedded in images on the pages of web sites. We also use these technical methods to analyze the traffic patterns on our website, such as the frequency with which our users visit various parts of the site. These technical methods may involve the transmission of information either directly to us or to another party authorized by us to collect information on our behalf. We also use these technical methods in HTML e-mails that we send to determine whether the recipients have opened those e-mails and/or clicked on links in those e-mails. The information from use of these technical methods may be collected in a form that is personally identifiable.



HTML5 (the language some web sites are coded in) may be used to store information on your computer or device about your site usage activities. This information can be retrieved by us to determine how our site is being used by our visitors, how it can be improved, and to customize it for our users.

These tracking technologies may be deployed by us and/or by our service providers or partners on our behalf. These technologies enable us to assign a unique number to you, and relate your site usage information to other information about you, including your personal information. These technologies also enable us to recognize you when you access our site using different Web browsers and different computers or devices.



We maintain presence on several social networking and blogging platforms, such as Facebook and Instagram, and we also incorporate some third party social networking features onto our site. Through these platforms and features, we receive some personal information and some site usage information about you, and this Privacy Policy applies to that information as well. We may also include tools on our site that allow you to share and/or publicly post content or information from our site to your profile on a third party social network. Third party social networking platforms and blogging platforms have their own privacy policies which explain how they will use, protect and share your information, including any information you share on those platforms from our site, and we encourage you to read them.



When you open emails from us, we may receive a confirmation notifying us that you opened the email, if your computer supports such capabilities. We also may keep track of what emails we send you and what emails you may be receiving from our subsidiaries and affiliates. Additionally, we keep a record of what communications you have selected to receive or not to receive. If you would like to opt-out of receiving such emails, please click on the “unsubscribe” link in the email and follow the instructions.



We may receive information about you (e.g., missing street number) from other sources and add it to your personal information.



Consent may be given by your authorized representative (such as a legal guardian or a person having a power of attorney). When you voluntarily provide us with your personal information, we assume you consent to its collection, use and disclosure in accordance with this Privacy Policy and as described at the time of collection, subject to any uses and disclosures you have opted not to participate in. In some circumstances, we may expressly request your consent to the collection, use or disclosure of your personal information or provide you with an opportunity to opt out of certain uses or disclosures of your personal information. In some limited circumstances where permitted or required by law, we may collect, use or disclose your personal information without your consent, for example, to collect a debt that you owe to us, to comply with a court order or to comply with local or federal regulations or a legally permitted inquiry by a government agency. You may withdraw your consent to our collection, use and disclosure of personal information at any time, subject to contractual and legal restrictions and reasonable notice. Note that if you withdraw your consent to certain uses of your personal information, we may no longer be able to provide certain of our products or services.



We have adopted reasonable security measures, appropriate to the sensitivity of the personal information, against unauthorized access, disclosure, loss or destruction of personal information. These measures may include technological, physical and organizational methods of security.



We maintain a file of the personal information you provide. Only authorized employees and agents of The Monument who need access to your personal information in the course of their duties will have access to the information. Upon written request, you have the right to access your file and to challenge or request correction of any erroneous or out-of-date personal information about you that is in our possession or control. In some limited circumstances, we may not be able to grant you access to your information, for example, if doing so would threaten the security of another individual. If you wish to access your personal information in the possession/control of The Monument or make corrections to it, please send an e-mail to

Please note that The Monument websites contains links to websites that are not operated The Monument. We are not responsible for the privacy practices or the content of such websites, and we recommend that you view the privacy policy posted on each site that you use to confirm that the site’s policies are acceptable to you.



You may have the right to opt in to or opt out of certain of our uses and disclosures of your personal information. For example, when you are asked to provide personal information on this site, you may have the opportunity to elect to, or not to, receive messages from us by e-mail or, if applicable, text messages. You may tell us that you do not want to receive our promotional messages, or that you do not want us to share your personal information with third parties for their marketing purposes by sending us your name, address, e-mail and phone number to

You can opt out from your data being used by Google Analytics by visiting

You can also opt-out of our promotional emails by clicking on the opt-out link within the e-mail you receive.

Please indicate whether you are asking us to stop sharing your information with third parties, or if you are writing to request that you no longer receive a particular media notification from us. Please understand that it may take us a few days to process any opt out request and that even if you opt out of receiving promotional correspondence from us, we may still contact you in connection with your relationship, activities, transactions and communications with us. Also, to stop receiving promotional messages from third parties who already have your contact information, please contact them directly.

Advertisements displayed to you on this site and elsewhere may be customized to your interests and preferences based on your personally identifiable information and usage information collected through our site unless you opt out by following the instructions that can be found at the Digital Advertising Alliance’s consumer choice site or the Network Advertising Initiative’s consumer choice site at

You have to opt-out using each of your Web browsing applications and devices separately. However, if you opt-out we may still suggest offerings to you on our site based on your history at our site.



Children under 13 may not be fully capable of understanding the consequences of giving out personal information online. Therefore, we do not intentionally solicit any personally identifiable information from children under the age of 13. Accordingly, children under 13 years old may be restricted from participating in certain activities and transactions on

We will not knowingly collect online contact information from a child under 13 without prior parental consent or direct parental notification of the nature and intended use of this information, which shall include an opportunity for the parent to prevent use of the information and participation in the activity. This online contact information shall only be used to directly respond to the child's request and shall not be used for future contact to the child for other purposes without prior parental consent.

We will not collect individually identifiable offline contact information from children under 13 without prior parental consent.

We will not distribute individually identifiable information collected from a child under 13 to third parties.

We will not give the ability to children under 13 to publicly post or otherwise distribute individually identifiable contact information without prior parental consent. Areas on our site directed to children under 13 will make every effort to prohibit a child from posting contact information.

We will not entice a child under 13 by the prospect of a special game, prize or other activity, to divulge more information than is needed to participate in that activity.

Last updated 04/07/21